Welcome to the Orange Store SÉRÉNA BALI. Our advisors provide you with information on fixed, mobile and internet products and services. Come and meet our teams to discuss your telephony needs at DOUALA
Need to make a purchase ?
Equip yourself and make your fixed, mobile and internet subscriptions post-paid (bill and rechargeable), prepaid (kit purchase) and internet at home and on the move (IEW, 3G, 4G offers).
Our advisors provide you with assistance and advice for setting up and configuring your fixed, mobile and internet products and services for incomparable and rewarding use. Our advisors are available on the hotline at 7414 but also on social networks Facebook & Twitter.
Perform daily account activation, deposit and withdrawal operations.
Take advantage of several Orange Money services that make your life easier.
Prepare my visit
Individuals or professionals, before you go to one of our branches, bring one of the following documents: identity card, passport, driver's license, or any other document allowing you to identify yourself.
How to open an Orange Money account?
Opening an Orange Money account is free. You are entitled to one Orange Money account even if you have multiple Orange phone numbers.
To open your Orange Money account:
- Visit our Orange branches or our authorized Orange Money distributors.
- Provide identification: For nationals: National identity card / Passport / driving license For foreigners: Passport / refugee card or residence permit / national card or professional card for uniform bearers .
How to know that your account is active?
You will receive an SMS confirming the activation of your Orange Money account following your subscription.
How to protect your Orange Money account?
your Orange Money account is protected by a four (4) digit secret code, your initial code is "0000", this code must be changed before the first use of your account, to change the initial secret code, dial #150#61#.